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Delivery Time?
We work
extremely hard to get your order processed within 2-3
business days. Your order will ship accordingly
thereafter and most orders will arrive to you within
7-10 business days. Rush delivery is available at an
additional charge.
Shipping Options?
Shipping
charges are determined by the total value of your order.
Standard shipping charges apply to the continental United
States (We have the right to update and/or change shipping
charges at any time). Rush delivery is available at an
additional charge. Please be aware that we cannot ship to a
P.O. Box address.
Shipping &
Handling Chart
Regular
— $5.95 & up
Shipping charges is 5% of the total value of your order plus a
$5.95 handling fee. For example, if your purchase value is
$200, the total shipping and handling cost is $15.95.
Second Day
Air
Need your order in a hurry? We offer Second Day Air Service
which you will receive within 4 business days upon receipt of
your order, not including day of order. Add $15.00 to what
would be your regular shipping charge to determine the cost of
shipping.
Canadian
Surcharge — $15.00
All orders shipped to Canada require an additional $15.00
surcharge. These orders are shipped through the US Postal
Service (USPS).
Will My
Credit Card & Personal Information Be Safe?
Our
Secure Sockets Layer (SSL) security software is the
industry standard and among the best available today
for securing online commerce transactions. It encrypts
all of your personal information, including credit
card number, name, and address so that it cannot be
read as the information travels over the Internet.
You
will not receive e-mail from us (other than customer
service e-mail related to a particular order or
request of yours).
Returns,
Exchanges, Cancellations, or Modifications?
Returns
are accepted for exchanges only. After processing your
return, you will receive a receipt of credit within
7-10 business days. If you wish to make an exchange,
we will issue the requested changes to your order and
process it upon receipt of the returned portion of the
order. We charge shipping & handling for exchanged
orders being reshipped.
Once an
order has reached our distribution center an order
cannot be cancelled or modified. If the order is
unwanted you will need to ship the order back to us as
a return or exchange.
All
items must be returned within 15 days of receipt.
Damaged
Items?
If any
of your items have been damaged during shipping. We
will replace any item damaged in shipping. |