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Delivery Time?
We work
extremely hard to get your order processed within 2-3
business days. Your order will ship accordingly
thereafter and most orders will arrive to you within
7-10 business days. Rush delivery is available at an
additional charge.
Shipping
Options?
Shipping
charges are determined by the total value of your
order. Standard shipping charges apply to the
continental United States (We have the right to update
and/or change shipping charges at any time). Rush
delivery is available at an additional charge. Please
be aware that we cannot ship to a P.O. Box address.
Shipping &
Handling Chart
Regular
— $5.95 & up
Shipping charges is 5% of the total value of your
order plus a $5.95 handling fee. For example, if your
purchase value is $200, the total shipping and
handling cost is $15.95.
Second
Day Air
Need your order in a hurry? We offer Second Day Air
Service which you will receive within 4 business days
upon receipt of your order, not including day of
order. Add $15.00 to what would be your regular
shipping charge to determine the cost of shipping.
Canadian Surcharge — $15.00
All orders shipped to Canada require an additional
$15.00 surcharge. These orders are shipped through the
US Postal Service (USPS).
Will My
Credit Card & Personal Information Be Safe?
Our Secure
Sockets Layer (SSL) security software is the industry
standard and among the best available today for
securing online commerce transactions. It encrypts all
of your personal information, including credit card
number, name, and address so that it cannot be read as
the information travels over the Internet.
You will
not receive e-mail from us (other than customer
service e-mail related to a particular order or
request of yours).
Returns,
Exchanges, Cancellations, or Modifications?
Returns
are accepted for exchanges only. After processing your
return, you will receive a receipt of credit within
7-10 business days. If you wish to make an exchange,
we will issue the requested changes to your order and
process it upon receipt of the returned portion of the
order. We charge shipping & handling for exchanged
orders being reshipped.
Once an
order has reached our distribution center an order
cannot be cancelled or modified. If the order is
unwanted you will need to ship the order back to us as
a return or exchange.
All items
must be returned within 15 days of receipt.
Damaged
Items?
If any of
your items have been damaged during shipping. We will
replace any item damaged in shipping. |